We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I normally wear a double XL and it fits tight double XL’s normally or loose on me
great fit, love the style
Love it material isn’t what I thought
it's too small. it's almost like if it were a medium.
good quality fast shipping
Super processed very cozy
Fits tighter than expected based on measurements
Bello
I really appreciate this product
love everything about it
Very convenient and warm. Sitting beautifully on the body
More beautiful than the picture, the fabric is beautiful and it is pluding, also it is long, it is exelent
Everything is good, only the size did not guess, it was necessary to be a little more in length. So very beautiful
S size, I really liked it, it seems to be warm and comfortable.
Fits perfectly
as expected. nice!
excelente
Good quality, arrived in two weeks, a little long, I am size 13 and it was very good, it is fabric like sportswear
Excellent Product👍
the item fits very small like a tight dress the fabric is ridiculously thin it will cover you but it will definitely not keep you warm and it has the poofy fleece feel on the inside where it snag on every little bit of you especially if you have any moisture on your skin probably the value of this hoodie would be around $4 needs to be a little bit more stretchier and if you're going to order this order the next size up !
Comfortable. Thick. Comes small so order a size up
The thin fabric is felt but plelped, perfect for autumn, it is very cute, arrived quite fast and unthemed
Well theyre nice i think i could had use longer length though. its for fall though season, i can always put leggings pants along with them too.
It is so and what the photo just needs to measure it
It is not T-shirt fabric, it is thick shiny and easy to tear, but it is cute and looks good, I recommend