We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They loved it
Excellent Product faithful to the description identical color faithful to the size my fascinated son recommended
As in the photo! It came with its charger for the lights and with its closure to be able to remove a wheel from the shoes for the start to be novices
They are very beautiful, they have a very striking color, they have the 3 bs, good nice and cheap. I loved it as a gift from my little ones.
Bonitos
Perfecto
My son loves them
They are very cool, my son is super happy and I am going to ask for another pair for my daughter. They look of respectable quality materials and good finishes
Super thanks seller, very fast delivery! will order again
looks good. need to test and see that the kid does not fall. package was cheap and shoe got marked. overall happy
I bought the price too cheap. The rear wheel is good to put in and out, but it's bad because you always need to remove the wheel. I was going to ride, but I'm still young and it's hard to ride, so I just changed my back. You're feeling me!
Great
Perfect kids are flying on them
Perfecto
Excellent item, very well delivery time😍My children were fascinated🥰😍😍😍😍😍😍😍😍😍😍
The rapid delivery, long before the compromised date, is what I expected, they weigh a little more than I thought, but in short they are skates, which can be expected.
Very well, it's really good.
Trop belle , mon fils va être ravis
Beautiful. Great lights. Good material
Perfect
Fast delivery good product
Very nice amazing colors your lights
My son was happy with his sneakers
same like the picture
fantastic transaction