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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Shoes so far sensational
bought these for my neighbor's daughter Kevin giving them to her yet
Very satisfied with the purchase as the image, very good for the price, very cute. Recommended.
The order arrived soon. In good condition. They look good. Good material. Very pretty. My girl's foot measures 19 cm and I asked for a number 33, I was a little too big but that's how I wanted them to be used for a long time.
In love, my baby is super happy, I recommend them a lot
my granddaughter loves her new shoes. They are very well made and they are so xyte.
I liked the design, the quality is good, we will see what time can last for my daughter.
The design and carving correspond to the reality and standards, but the materials are fairly regular low-life
Came, garni ale and I did with the Directorate (((not 1 dioda
Super beautiful arrived fast I loved very beautiful I recommend them very much I loved thank you if I would order again
Very pretty as on the photo my girl does plus want to take them off because it turns on!!!
They fit very well they are very beautiful and they arrived quickly
The measurements are according to what they indicate, the quality is good corresponds to its price, they are beautiful my girl liked
Chudovy rovivki, Ditina Duzhe Rada, Whiglyadayut Garno and Sword. Dyakumo for garny goods and Shvidka delivery
shoes are wonderful, it lights up great. Nice design and color.
Yakiste Garna. They came up with Shvidko. Seller recommend!
I loved just what I expected and the exelent price
Very nice excellent purchase look great the excellent lights
Good product ami daughter liked tennis very much
Shvidko came. I guessed with rosmir. The Donka is hushed. Light bulbs on the back of sneakers. I will sell my child!
They are very beautiful they commissioned me, very comfortable and light the truth is they are super comfortable I loved
Crotivki garni, ditina at the capture. Rozmir pidishov. arrived in 20 days.
Very beautiful
Very beautiful my daughter loved the corresponding size, they arrived before the date everything very well I would buy them again
Beautiful