We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The shoes are beautiful and of good quality. Unfortunately, the size looks different from the photo shown at the auction. The rogue is even as much as 2 cm.
Gorgeous high quality my daughter 3 years. And I chose a size 26, so it fits perfectly, even though it's a standard size 25.
Super nice shoe. Ordered 2 sizes larger than normal and that fits fine. 1 size larger had also fit I think.👍Fast Dispatch (within 2 weeks).
They are good made, warm, the plush inside is quite thick, so a larger number is ideal to allow the foot with the sock to enter without problems, the sole is rubber, flexible, I am not sure if anti-skid but does not pass through the water.
Shvidka delivery, and it is good for its own penny. Pidoshva is not an oak, it is good to be drunk. Rozmiri vidpovidayuysnosti.
Toutes douces
Cute, sockets 2 pairs for 2 children, they look cute
Super cute are totally worth it😊They are super comfortable I only recommend ordering 2 more sizes since if they are very small due to the stuffed animal that you have inside
On the viglyad garni TA akizni. Warm-up All-Union and not for a dot.
Good quality came in reasonably time
Love the boots they seem to be comfy and nice inside cushion, can’t wait for my daughter to wear them
Lovely quality. Lovely colour and super soft inside. Highly recommend
Very cute! True to size
I just loved the boot. Super warm, all lined with plush inside and cuddly. Just watch out for the size, my daughter wears number 21 I got number 23 because she is well padded inside if she gets the same number as the child pants will not fit her foot. Excellent quality. Went super well. Fast delivery.
Fast delivery and I love the quality really thank you seller
Very cute. My daughter is number 24. But I bought him a 26. Since you always have to look at how much each number measures .. For example in chile 24 measures 15cm .. And me so that it would not be so fair to buy the number 26. 16cm and I fit you perfectly
Very good, size in cm corresponds to the requested, excellent quality, according to the purchase
Beautiful😨❤️❤️❤️ I loved😍I am thick very good material, resistant and they are achiporrados inside .. I recommend them 1.000%❣️😍Thanks to the seller.
Very cute and look good quality, they are very warm, the interior is synthetic. Has good termination and details
Super pretty, I asked my daughter #31 and she is 19 Mexican, 4 years old
My son was very beautiful with the booties I loved the color the size was very good😘
Beautiful, equal to the picture😍😍😍😍 I recommend them super quality
Good quality and very cute, foot of my little one measures 16 cms and the number 28 was left 1 cms +, so perfect, it took approx 1 week to reach chili, no detail my little girl loved, her feet warm.
They are super warm, ideal for winter. Arrived early. My baby shoes Number 22 (the boots are numbers 23) were perfect.
Very cute and warm, come fully lined to the insole, the size does not correspond, the size is 0,5 smaller than the description indicates, my daughter is size 23 in chili and I buy her size 24 and I fit her perfectly, I do not recommend it for very hat feet because they are quite lined on the inside, I still do not know how slippery they can be, but they are very beautiful and as is the reference photos. It took 1 week to arrive.