We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It looks great! I was going to get new chains, but the chains are better than I thought they would be.
Came Ooooo quickly by ukrpost. The quality is very cool.
It's so beautiful. The product is as described. I recommend the seller.
Nice although I received a Safed chain but it is not serious, it looks good quality and I am going to fix it
That so cute for my daughter and her best friends.
I love shopping with you ..... you always have great prices
Metal poulders are not magnetic. Silver chain, each has its own latch. The link chain has 3mm.
All super cute, I arrived very fast. Very well packed. Good finished.
gonna turn in to a key chain
Soo good I love it
Very good
It’s so cute I got it for my nieces
Very nice. My daughter liked it a lot. Arrived earlier than expected.
It's very very pretty I hope its does not dye
So cute! I love it so much my bestie is gonna be so excited!!
Beautiful necklace of best friends. Excellent quality and very cute. I arrive much earlier than expected.
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exactly what I expected
The best friends pendant is beautiful and fun. I appreciate the shipping, store and seller.
Shvidko came, the ditina is hitched, I recommend, the quality of the norms
I recommend the product very nice and fast delivery, well packaged.
Class kuloni, shvidko came, more clearly) the number at the capture) it was shimmy, if it is not dark
The parcel arrived in the Dnieper in three weeks. This is more expensive here. Product quality norms. I am satisfied with the purchase.
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Beautiful me and my bestie are long distance and now we share love together always