We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good quality. Lovely 💙
Fits my 2yo so perfectly and loves that it lights up when he walks.
Super quality of the best
They are super shoes and very responsible in their delivery xq their order arrive as they are in the photo many gracais with We with Ailexpress
👌👌🇩🇿🇩🇿🇩🇿❤️❤️❤️❤️
Wonderful sneakers, excellent quality, I will be sure to repeat, arrived fast, made the joy of my son
A chulada, I recommend
It arrived in Mexico very quickly, less time than estimated, it is well packaged for a product that is not fragile.
My excellent son liked them very much🤩
These Spiderman shoes with lights are truly spectacular! My little one absolutely adores them and can't get enough of the cool light-up feature. The shoes are not only fun and stylish, but also comfortable and well-made. They are perfect for any young superhero fan who wants to light up the day with some web-slinging style. Highly recommend these shoes for any little crime-fighter in training!
Very nice, it is as they show, the only drawback is that it does not bring a box and it is for a gift
Perfect
super
The best impossible I am surprised, spectacular is super beautiful the details all excellent is adjustable to l size and has good finish the spectacular colors I recommend it 100% and arrived fast
They are very cool plastic but it is normal for the price
My son is in love with he’s new shoes 🤩🤩🤩
The shoes are not bad, but not even a week and the lights do plus work
Very nice my happy grandson
my son loves these shoes!! good seller and great price
Cool. fit size
It's beautiful and confortable🤩🤩🤩🤩🤩🤩
Great shoes arrived just in time.
Beautiful, small size so take a size in plus. For example he puts from 26 I took.
Very good model and size Oook
Shoes OK, baby happy