We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Product review: a real life change I recently had the pleasure of acquiring [product name], and I must say that from the moment it came into my hands, my perception of these types of items changed completely. This review is my way to share my personal experience and help others who may be considering buying it. I assure you they will not regret it. From the moment I opened the package, I could notice that the brand cares about the details. The presentation was impeccable: attractive, functional and eco-friendly packaging that effectively protects the product during transportation. In addition, it included a small guide with clear and useful instructions, something that is always appreciated, especially for those who use this type of product for the first time. First impression and construction quality The product itself is of exceptional quality. Each component is designed with premium materials that not only make it durable, if
The product is very good with cute design and good quality and presentation I highly recommend the seller
Very nice and good quality.
Very nice
They are very nice the average very well guide me to the measurement table and my daughter was good, she liked them very good.
Beautiful shoes and the right size
My niece loved it and super well.
Very cute
They are beautiful and arrived very soon I had a delivery date until November 17 and they arrived on the 2nd and very soft
Chudovy sneakers for their tsyna. Rozmyrna Sitka vidpovd inventory. Dube light TA mʼyakyi. 10 days delivery. Photo of the Moscow.
Tennis shoes are beautiful, they have little lights and the design is perfect, and the best at a super price, I would buy again without a doubt I recommend them 100 percent🥰🥰🥰🥰🥰🥰
Beautiful, my daughter is happy with her tennis shoes. Good quality and came fast. Thank you. Thank you.
I like is very beautiful. Thank you for the order.
Very nice girls shoes, well packaged, quality is also fine, my granddaughter will love her
The right size and material looks good, the kid didn’t try it yet though, lights working
Fit and joy
Beautiful done well. Fast shipping. Acceptable price quality. As soon as my baby has them as a gift I will show you.
Nice design the quality not very ɓuena
The product arrived in excellent condition, super comfortable for children, excellent material. The article arrived before the estimated time. Highly recommended
The beauty is very beautiful better than the picture matches this money my child is delighted with them, thank you very much.
Good pair of shoes. Matching the description. The only problem is you can touch LED bulbs. Those are outside. Can accidentally brake it. Otherwise it’s a good product
Very comfortable shoes, worth all quiet
Was for a birthday gift😃😃😃🎂🎂 He loved😊😊😊😊😊
Recommended to 100
Arrived very fast also arrived well packed is of good quality, when walking it emits light it is as the description says, I recommend it