We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
ordered wrong size very cute shoes tho! if your child is a size 9 in toddler size up 2 or 1 depending on if you want them to grow into it :) hope this helps
Very satisfied with the order arrived 10 days before the estimated date
The truth is very beautiful, I really liked them, I hope and they fit because in price quality is very good, they are very nice
Good. It's good. Good. It's good. Good. It's good.
Itβs very very pretty my daughter love it π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°π₯°
Se Ven Bien OjalΓ‘ last
Very cute, light, as is the description.
beautiful
They are beautiful and good quality for the price, but they are small so they were girls for my daughter
bonitos
Beautiful slippers corresponds to the description and sizes
Very nice
Very beautiful I liked them to a good measure and comfortable I liked them a lot
They are very beautiful, I loved them only that the sole comes a little coiled, and I feel that they are very low quality
Very beautiful, I loved them, they do not weigh anything, they learn very well all their lights, their beautiful excellentππππ
Beautiful arrived super fast, before the indicated time, I asked for a 29 My daughter is 18 in Mexican and she is wide, nothing more than a teni in num 30 and the other in 29ππ
They are very beautiful I loved them for my baby
Good and resistant they made up my daughterπ₯°Fit perfect wing size Arrived much earlier, 6 days before the agreed date was very satisfied
They are very beautiful I will buy them again very very beautiful my daughter is delighted with them the size is perfect
Very well with tennis only a small detail what is where it sticks this very huge
The child liked recommends
Good product and Medium Laban
Very beautiful .. Recommended totalemte
The size is very small but they are fine
Preven bienπ€π€π°βοΈπβοΈππβοΈβοΈπ₯£βοΈπ€βοΈπ€βοΈβοΈπ€βοΈπβοΈπβοΈπβοΈπππππππππππππππβοΈππππππβοΈπβοΈβοΈπβοΈπβοΈπ€