SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The hoodies are very soft, lightweight, but not cotton, but polyester. The logo is correct and error-free. Take 2 sizes larger than yours, very small
very good.
Excellent, super happy with my purchase. Totally dissatisfied with the delivery company, super slow and wrong management. I had to be fighting them by mail
Dresses very little as in description, a European s corresponds to an XL, for the rest material very soft, warm and light!
Beautiful waistcoat just a pity that we see the trace of the transfer. Fast delivery and seller listening
Custom zipper hoodie for my family's upcoming cruise. I was impressed with how well the seller communicated. The product was made well. I'll come back to this shop again, any time I need a custom garment made. Thank you!
A big thumbs up for the service of this seller. I ordered a hoodie, but due to a misunderstanding it was not as I wanted. Before I filed a complaint, I contacted the seller. They immediately offered a proposal without any problem, which I accepted. S o I am very satisfied with this purchase now. I have already bought in the past and will buy again in the future. Big 5 stars for this seller.
The print is perfect but the size :( Took the biggest XXXL (EU XL) but way too short at the bottom. A shame no bigger sizes are available. XXXL is not EU XL but EU L. TOO SHORT :(
Awesome. Highly recommended product and seller.
Beautiful thank you very much
The quality is regular and the size is small even for EU XL
I liked it, I wish I could order it with a more cotton fabric that is opaque
ok
the shipment arrived fine 👍 The size fits according to the size given here thx
Logo on front is way too high. Hoodie too small and very thin Fabric
Good quality and fast shipping
The material is very comfortable and warm! I usually wear a US XS, but I ordered an M and it fits me perfectly!! The only thing is that the hood isn't very big, it barely reaches the top of my head. Otherwise, the service and communication was excellent! I'd definitely order more from them ♡
Polyester but good quality
Hello package well received according to the description, thank you very much thank you very much see you soon?!!!🥰😍😁🙂
Material ( the cloth ) is poor which is after 2 days i worn is hairy all over
Very good material and print is superb I really like it
No photos because it's to offer. Correct impression to see in time because not sure it will hold up well. Soft item inside not against small size and is very thin
Perfect I recommend I even ordered a 2nd collection
Hello, well received in accordance with the description, thank you very much thank you very soon goodbye?!!🥰🙂😁🙂
Very serious seller