We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good quality I love they are beautiful😍
Excellent quality good size I loved
Best
Very nice for the price all good and it feels good my son likes to wear them I bought him big size for the following summer
Beautiful very parents I loved
Are very parents the truth is that they are of good quality
Super parents, very pretty. Come wide. Recommended one less number
Beautiful
Very beautiful comes in your size
I liked them they looked good To be the first time this order was great Reorder
They surprised Me so much, they are soft inside and outside beautiful, the incredible price, I will ask for more of these
The tennis shoes are of very good quality, they do not have shoelaces and the velcro is the one that closes the tennis, they are very comfortable and resistant
Excellent material. Beautiful. The perfect size
Much better than I imagined =), of excellent quality
This delivery took about 10 days to arrive South Korea. I ordered a size 15cm for my 16 months old and it fits perfectly
Very nice, equal to the picture and the quality is very good I am delighted♥️
Very nice execele tr quality but small size
They are beautiful, they look good for the price, they arrived in 13 days in the state of mexico
Equal to the completely correct photo pleased excellent
Excellent quality I loved just that I was wrong in the size but they are the same as the photo I recommend them
It comes of very good quality but a larger number come I asked 16.5 and it comes very large but it is very beautiful
nice shoes for the price. I recommend
Excellent shoes size the material very good thank you
Great, according to everything. I liked the quality
Excellent quality, very beautiful