SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
seem ok, but one of the velcros y poorly cut and makes it difficult to pass through the hoop.
Very good quality if I recommend them
the goods arrived on time and in order, it is nice and very satisfied
Arrived on schedule. Great quality the material L, can buy without fear.
My son shoes #19 Mex his feet are 18 cm, these tennis shoes were two cm bigger, but it's okay, they are very soft and practical to put on and take off
Arrived 12 days after ordering. They were a cm large, but personally I prefer them that way so that my little one is comfortable💞. Liked them very much🥰😇. Are of good quality, I recommend quite a bit
Shoes in good condition and according to the image. Well packed and well arrived. And very fast delivery time.
Fast shipping, arrived earlier than expected, very good, better than I expected. Good material, perfect size according to the table
These tennis shoes are excellent very good quality and the much better price screen corresponds to the requested comfortable and with a lot of color
I got this super fast. I sized up based on measurement chart. big but still can wear without looking awkward. it's really nice. happy with the purchase.
Very good. Slightly larger than the size in Brazil. I recommend it.
Has a lot of quality and seems to be super comfortable
I still don't measure it to my child, but the truth is they are beautiful
Received package the description corresponds with what I received very good quality materials...
looks good my son loves them
The size is according to the table, but the insert is 4-5mm smaller. The sole is decent, thick. I recommend it. :)
awesome... So Beautiful and comfortable.
Nice sneakers but too small for grandchild who wears Size 13. Followed size chart and now know to go up at least 1-2 sizes. For this sneaker, 2 sizes. Giving away for someone else's enjoyment.
I loved if they come something large to ask for exactly the child's size
I ordered them in number 26 which is supposed to be 15cm were slightly large, I recommend them a lot, the price-quality is good. Buy does not have a bad smell and they do not look simple. They arrived on time and form.
Beautiful my child was divine
Very pretty Comfortable The number goes perfect My son very happy
It's very beautiful, it was for another child so I don't have a photo
Excellent, I received it very quickly and it looks like which in the photos
Giving it four stars because the shoe came with black smears at top. Not sure why it would because it makes it look worn already. But besides that I like the shoe