SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very nice pair of shoes my girl door of the 26 and I took the size 28
Fits my baby girl just right she is one, but she is tall, like a 2-year-old. Oh, and they don't have that rubbery sticky smell.
Very cute
Very pretty like on the photo. Only the color ordered is not the one that has summer delivered. Plus they sizes too small take see 3 sizes above
The parcel arrived on time. The shipment came in full. Sneakers are sensational. The color is different from the photo but they are super. I recommend
Shoes in good condition and according to the image. Well packed and well arrived. And very fast delivery time.
nice 👍 colour.. it's denim material. good & very comfortable to wear.
Good material I arrive in time beautiful my girls. They were very happy to buy super again I recommend them
Shoes are exactly like the picture. My daughter loves them.
lovely quality shoe, look good just come up small so order a size bigger than needed
Very good quality
my grand daughter love's the shoe's
Very good. Co. PREI number 25 for my 3-year-old daughter
beautiful and feet perfect
Second I buy the first got small then I bought another again because my daughter loved and great quality.
so cute I love it it's very pretty it's for my niece she is not in this country and I'm going to travel there and I want to give it to her for a gift and I think she going to love it
Very nice slippers, they look very comfortable for the girl, the seller is recommended, in quality and shipping time
the picture of the shoe is beautiful than the real shoe and also very small size for my daughter
The shoe is amazing. Excellent quality and finish. Light, soft, and super comfortable. Mega recommend.
Very beautiful sneakers, served right in the daughter mile, exact size, good quality fast delivery
Corresponds to the size Asks for an inch more than what the girl's foot is super pretty
Small Cardan, I recommend taking at least one size more
It looks OK. I can see an issue with the shoes the color looks like it may drip when it rains. The reason I say this is because the shoes already have blue color on the white area. Only time will tell if this was a good buy or not.
I loved it looks good quality very nice size correct colors and arrived in 10 days I recommend it is something I would buy again
They are so beautiful, I love it, I will order it again