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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Arrived 12 days after ordering. They were a cm large, but personally I prefer them that way so that my little one is comfortable💞. Liked them very much🥰😇. Are of good quality, I recommend quite a bit
Fast shipping, arrived earlier than expected, very good, better than I expected. Good material, perfect size according to the table
These tennis shoes are excellent very good quality and the much better price screen corresponds to the requested comfortable and with a lot of color
I got this super fast. I sized up based on measurement chart. big but still can wear without looking awkward. it's really nice. happy with the purchase.
Very good. Slightly larger than the size in Brazil. I recommend it.
Perfect, arrived before the deadline, firm colors, good workmanship. Came packed in bubble wrap, everything arrived right.
I still don't measure it to my child, but the truth is they are beautiful
Arrived as the description. My son pants 29 here in Brazil, I ordered a size 31, it was good.
looks good my son loves them
The size is according to the table, but the insert is 4-5mm smaller. The sole is decent, thick. I recommend it. :)
awesome... So Beautiful and comfortable.
I ordered them in number 26 which is supposed to be 15cm were slightly large, I recommend them a lot, the price-quality is good. Buy does not have a bad smell and they do not look simple. They arrived on time and form.
Beautiful my child was divine
I loved it, it's like the ad, it's very beautiful❣️
Very pretty Comfortable The number goes perfect My son very happy
It's very beautiful, it was for another child so I don't have a photo
Giving it four stars because the shoe came with black smears at top. Not sure why it would because it makes it look worn already. But besides that I like the shoe
I loved them, they are beautiful😍But it hurts that my princess did not fit are boys in size 33 for 8-year-old girl🥹But they arrived before the time predictable and well packaged, with good and excellent 10/10 Courier😊🤗🫶🏻🙏🏻Thank you!
Very fast shipping to the Canary Islands, beautiful drawing and highly recommended color
Amooo!!! It is very beautiful and tailored. Very beautiful and good quality.
It arrived soon, everything is fine and they look pretty, thank you.
They look nice, I couldn't open them much because they were ordered and they are well protected
I loved the tennis, good quality, my son liked it, pity it was small by Q I ordered wrong number, but I recommend the tennis and the seller.
Exactly the same as the image. Look comfortable and good quality. Delivery in estimated time. The size corresponds to the European one, so you have to choose the same number as the one you usually use. Very satisfied with the purchase.
Very beautiful, and they look very good quality, it was a big number for my baby but in case I know that I ordered a number of more, it is size 15 and I ordered size 16, but it doesn't take long and it will remain. I recommend, I want to order another color