We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Wearing a ditina Duzhe dovgo, for a super tsinu! Delivery shvidka, I am so satisfied
Looks smart and comfy. The quality will determine how long it lasts with my son
My son loves them a lot, they are pretty but the scratch scares me, I fear that in time it will get worn out too quickly. But I am happy with my purchase because low price but pretty maxi :)
For the price is fine
Arrived before the estimated date and are very beautiful and of good quality
Good quality fast delivery I recommend for all mothers to buy for their kids they will love it 👌👌👌
they are just like the pictures and fits great comfortable for my four year old. Would definitely get another pain for my other son.
Order arrived fast and in perfect condition
excelente
I always like to describe my product because I believe that others can help them when choosing an item. These tennis shoes are of good quality, I did not get the photos to be able to describe the interior of the tennis, but the template can be removed and the material with which the footwear is made is good. On the outside. Also looks good quality. My order arrived very quickly and in good condition.
They are so comfortable 🥰🥰🥰🥰
I liked they are very good and I received them before the date thank you
Nice article
Perfect exact size is very good weather and look very good quality recommend the very responsible seller I was definitely fascinated I will order more
just as described but a little lightweight
I loved it, my son also liked it very much, beautiful and excellent material, fast shipping! I recommend it.
The shoes look great perfect just like the picture
Super nice and very comfortable
Very good quality
great for the price.
Very nice, good quality materials
Good
Very cute my nephew loved🤩
This very nice
The product quality and excellent.👍