We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
At first glance, the fabric is beautiful! I still don't know the quality because I'm just arriving and that's determined in a while, the order arrived a day earlier than expected, thank you for that! And what I did not like was that from some parts it comes as if it were stained or washed out but well the product is according to the price!
Fabric more or less, for the price is fine and is hot
Came in late, but over all ig the quality is somewhat good
Very cute, quality fabric! Super warm
How I expected it
I could use one more size, but it's okay. The image well. Is fat and with hair inside
Very well adjusted and I arrive before the time I like the quality of the product
it looks super cute!!
The design is very beautiful, the size is suitable, and the fabric feels very soft. The package arrived in good condition and fast.
Very beautiful and comfortable
They are very cute
It is very beautiful, the size is good. I asked for it huge and I am XXS but it does not matter because I like large garments, sometimes they come small but this one does not, it came exactly in the size it indicates.
I liked it very much just that it is long
!!
All good as in the photo
Belissima
Love it, glad I sized up though.
Excellent I have not tried it yet but arrived 2 days before beautiful
Fits size, it is not bigger or smaller, it is the right size
Excellent quality and good delivery time
Looks just like pick good seller fast delivery
It is very good to have the result
I thought it would be a darker purple but it's still cute <3
The size is fine and the fabric is soft and looks good quality
It is fine as it fits its quality-price