We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great shoes for the price. Good fit and finish, doesn't feel cheap at all. The only problem is that they have used black paint on the sole edges, and it is already rubbing off within 2 days.
I loved, my son pants 21 bought 23 and gave him right.
Arrive fast, the size corresponds and looks very good quality, excellent for the price the truth
Very good do not weigh anything they look super comfortable
Really satisfied, great quality, the size bne, my son is 27, I took 28 perfect
They arrived before the estimated date and they were perfect for my baby
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It is the second time I buy this model, it is very beautiful and of good quality
Sneakers with very good quality, very beautiful, for children, nothing to envy the brands. Arrived fast and well packed. They are used for any type of exit from home, be it school, walk or other activities. I recommend the article. It is very difficult to find this shoe size with such quality. I would have liked it not to be laces but stickers or felt
I loved them, they are very nice in person! I already bought another pair
Very good sneakers. I am buying for the second time
Light, garni, trohi, glue is visible, rozmir spivpadt on the steltsi, I recommend
The love them, they are beautiful Quality price definitely 10 of 10👌 They will not regret
Good material order arrived in 17 days well packed good product together as you mention
Super beautiful, arrived before the date that the app said, they come in their correct size my baby is 15.5 and I asked for the 16 precisely so that they will not be fair If my comment is useful, give me a like👍🏽
I loved the sneakers, it just came a little stained on the sole. But it's good, you can't tell much.
Clear what the image... Very nice... the size is exact so there was no problem... thank you
very nice shoes
Very well. They came a little crushed by the packaging but they can be fixed.
The boots are very nice with great material and my son's size is size 24
Very beautiful, arrived in 10 days in Mexico, inside if they measure the 13.5 cm indicated by the product, the sole measures more, it had a gift hair garter, it was a little big for my baby of 1 year 4 months, for thin foot they are perfect, Because otherwise it would be difficult for them to put them in.
God bless Park very beautiful and size 26 suitable for the age of two and text
I'm amazed at the quality of the shoe. It is very beautiful, quality finish. Can buy without fear.
Comfortable and cute size 27 for boy 2 and a half
I asked for them for my daughter in #17 and they fit perfectly🤩I loved them!!!! I would ask for them again💗