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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Arrived quickly. Soft Mut. Nice and size very well. Mid 1.58mts weight 47.5 kg order S
Excellent product (not printed) like so many cheep knock offs. This is the real deal 100% cotton color conforming hoodie. Perfect for autumn winter and spring.
Very warm sweater! Pleasant surprise, waist tight on the arm, makes a nice line.
bien
They are very beautiful and look good quality I recommend the seller Thank you very much
I love super cool, thank you very much😘
The sweatshirt is as described, it is also super warm inside, the size measurements very good!! I measure 1.71 and weight 90. Size XL has gone great!! Thank you! I am very happy!!
Arrived in Mexico in good condition, it took 16 days to arrive I asked for size L and it has a good measure, it suits me well. I loved
Very good material, I recommend your purchase, take your measurements well
love it ❤️ Fits perfectly.
I loved it! The size is faithful, it is well toastful and good fabric. Arrived before the deadline in Brazil, in Curitiba. I have 1,65cm and 67 kg order g size and it turned out perfect.
Excellent service congratulations
Fast shipping. Comfortable.
excelente
Goods of the priyshes Rozmir pidishov. Rosemirna tabatsyu was loose. ChuChi scho synthetics, ale so and Bulo written.
I loved it and I would buy it again but there was a detail sewn from one shoulder.
Sweater is as beautiful in real life as in the photo I love I love
Nice sweater size beats in the house within 2 weeks
Not bad, value for money. It's warm... just enough. The worst all it takes for me to ship. And I am missing a pants
👍👍
I got the order fast, I got the sweatshirt a little fair, but fine, I like it
Fits well and excellent quality
A little smaller than the table says (CM). I asked M (according to the table 108 CM), but actually it is 100 CM) I think the L would have been better. Not very thick but warm fabric. Very cute.
Very good thank you
Bigger than I expected.