We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful pajamas of excellent quality and very warm, product well packed, arrived long before time, product identical to the published, I recommend the seller
Fast delivery, quality and size are all good. The back of duck toughs skin is rough, itchy and uncomfortable due to card paper. I spent more than half hour to remove most of paper, but still have some left. I hope paper will all fall off after washing.
Very good seller, I recommend Compliant item⭐⭐⭐⭐⭐
Warm, soft, although the pants for size EU are a little short.
The delivery is fast, but even though the pajamas are big in size, it's still 172 short for my height
size accurate fabric soft
Has arrived fast and in perfect condition. He liked it a lot and the touch of the pajamas is very pleasant
Very cuddly and warm pajamas, good quality. Arrived very fast, reliable seller. I recommend it.
Very cute thank you
Excellent sweatshirt, very boy pants and apart from saying XL also says size 4
Pajamas are wonderful, so winter with a snowman. Soft and very warm. On the pants, tight elastic waist, I will rearrange
SO CUTE
Very fast delivery! Thank you and everything is fine.
Looks good and soft, hope it is the right size. For someone 1.70 and 65 kg.
It is a beauty of pajamas, soft and very cute, the bottom part is a little short but it goes well, the colors cute
It is good but I cut a shame I will give it back my mother-in-law .. I will ask for one more size.
Yakisna is on the dot for a quiet pizhama, I was on shvidko, I am puzzled.
Everything is very cool, the quality is excellent. But the pants are just on me, but the jacket seems to be a size larger, but this is not a problem, but the elastic on the pants is not very good. Presses my legs with time. So I'm thinking of ripping them up later. And so I think it's worth the price
Very soft and warm fabric. Arrived in the set time.
Very nice although with some loose thread... but the perfect size and is as is in the image. Arrived before the estimated time, so wonderful.
2XL size as approximately m. You can walk around the house and go out, good pajamas. But I feel uncomfortable sleeping because of the elastic bands on my wrists and on the bottom of my pants
Very beautiful. Very warm, very soft. Simply Perfect, sincerely it is very cheap for the quality it has. I'll probably go back to buy the other haha OBS: pay attention to the size of the pants, I have 1,68m and 50kg, the pants almost became small.
Fascinated Me, it is very warm and comfortable, I recommend it widely
very cute,soft and warm pajama, good quality, very lovely.
I like it very much, I'm glad. Thank you for the product. Everything fit very well!