Dear friend, to make sure to get the best fit size, please take a look at our SIZE CHART before you purchase. Thanks so much!
Dear friend, to make sure to get the best fit size, please take a look at our SIZE CHART before you purchase. Thanks so much!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very warm Sweater, the quality is good, it comes plastful inside, excellent for this winter, I arrive quickly in Mexico, I am medium size but I ordered it size L and it was excellent, it is advisable to order a size or two larger than the one you usually wear
excellent
I bought it very well. It's 173 63 keys. It's warm and fast. It's very satisfying.
quality
All right!
It's very warm because it's a grandmother.
Very cool, warm
If you order a large size, the size seems to be correct, Warm for the price, good. ^ ^
The size is a little bit, but the quality is good... the size is a little bit, but the quality is good. The size is a little bit, but the quality is good .... The size is a little bit, but the quality is good.
Well made and very warm would recommend
The design is okay. I can wear it warm.
Usually
The garment has good price quality ratio. Very warm since it has polar inner lining. Very comfortable
Perfekt
Warm, sober and distinguished
It's a falsehood.👍 It's cheap and warm with inner hair ~ ☆
Well received the size is very well the sweaters are good for their price and the delivery plus fast than what had summer announced
Excellent material and workmanship. Good quality. Size is right.
Everything was great. Fits perfectly.
Super tolle
Size well, I measure it, I took an xxxl, it's impeccable.
Fast shipping good...
Der
While I 've bought a lot of goods in Ali, The second thing to leave behind? That sounds like something. Apart from receiving coins, it's really my favorite clothes, so I write the reviews like this. It's a win. I'm thinking of buying one more suit in another color. In the weather of Daegu, the neck will be hot to wear in autumn, and it will be perfect to wear in winter.
I bought this sweater in coffee at the beginning of the year, it was cheaper and the quality was better. This fabric stretches more, comes slightly larger and have no label on the inside, I was disappointed, however, it is still a good choice for the cold