We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Quality is horrible .. Jacked is extremely SHORT … My mother ( she is 88y.o) likes it . Warm
Not what I expected without lining the pockets small bad finish.
The fabric is thin but very warm and soft to the touch
wouldn't really call it a winter coat but more like a lounge Cardigan. it feels nice and I do like it.. I would definitely buy more.
Fireworks and very hot plush coat. I like and recommend the seller
As in the image arrived, it is not so thick but if it is cute and well made, the fabric feels warm
I asked for a 3XL for a XL (average of me 75 kg) it was very good ^ ^ even a little lazy and I thought I had ordered a 2XL, it is very comfortable, warm even if it is not thick♡I recommend it♡♡
I loved it is super warm of good quality and it is beautiful. Thank you very much seller arrived in less than 15 days
It shows thin but it is very warm. I thought it didn't heat up anymore. Happy with the purchase
thanks is fit good
Cute jacket. Not quite a winter coat but it's super soft and makes you feel like a Teddy Bear.
It's very nice, soft and fluffy. Very warm and comfortable. I liked it a lot. The bags and hat are designed to keep the body warm. I liked it a lot.
Very well as described by warm fabric libiana sanding I asked xxxL I was not very great and t.38 I would have stayed xxl very well I hope and my comment will serve you as with your bags on the sides
Very soft and warm enough for the Interior in winter, but the fabrics remain thin
Very nice, I liked it quite a bit. Such as the photo nothing bad to say. Slim but hot
to small
Identical to the image. The fabric is very soft. Drop some fluff when you take it off. I stay above my knees for A long time 1.53 weight 87 kilos. The color is beautiful. It's very warm. Has bags on the sides.
Looks good and feels good but I think I exaggerate in the size, I See It Big
not as heavy as I would like feels like plush flannel very nice to the touch
It's more of a spring jacket than winter, it won't keep you warm on winter, it's very light and thin wind get through it.
Although thin is warm and thin, it is very good for the price
Hi friend I received your jacket and it’s nice but there’s a huge hole on the arm can I send it back and refund the money.? Thank you
I arrive a little late but well as it is described very warm I recommend it.👍
Not so hood quality
This Nice, the one that touched me is a little ruched from the bottom, it gets too short relative to the image, but cute, the color is darker, size is small, the bags super small, warm, but in relation to the price, it is fine