We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good fabric and body too, thank you💚
The delivery is fast. The quality is good. Fit my 90 kg-size XXXL. Thanks seller🥰👍I recommend it.
Product as described. Shipping and delivery arrived super quickly, even before the deadline. I am very pleased, the product is thoroughly made, very warm. I recommend this seller🌹😊
Product as described. Shipping and delivery super fast, even before the deadline. I am very satisfied, the product made very carefully. I recommend this seller🌹😊
Good
It is below the navel. Small size
Good product👌🏻
run a little small
Received the parcel quickly, arrived as stated. The size corresponds to the Ukrainian 50-52 I took 4XL, all the panties are the same size, stretch well, the material is wet silk. Thank you, I recommend to purchase.
So much impressed about the quality of their products
Very good product, fits exactly.
I liked them. It's the second time I 've bought them. They fit very well.
Very nice panties and pleasant to wear. Just better order one size bigger. Have already ordered this for my friends, who is also very satisfied.
feels very soft I am very happy thank you ☺️
Item as described, thank you
Arrived perfectly packed. They fit very well. They are soft fabric, they are beautiful.
Three tizhna delivery. Sewing as a piece. The fabric of the meat is good for the dot. Kolori vidpovidayuit is shown on the site. I am satisfied with the purchase. I recommend it.
super
Well received.
Thank you very much seller! My mother liked the panties very much, the size fits perfectly. The knitwear is very soft, pleasant to the body. Satisfied with the purchase, I recommend the seller. Thanks to the seller and the shipping service.
Thank you very much. I really liked the product
Briefs for 52-54 took 4 KHL .. Thin, kind of viscose, packed by the piece, delivery on time as I wear-I will test and write
OK
Great, thin for summer