We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I have been ordering this product 4 times, I don't know the sellers, the same is not, they just order where the quality is excellent. At the first fitting, it feels small, but they stretch immediately after 2-3 socks. And therefore you need to take the size in size. The quality is excellent, light, well, yes, Marchia, well, because of this, they take the whites what they like, and not because of the Marchia.
Simple but fulfill their function
Very light shoes, look comfortable, I bought a little bit narrow for her.
Light, beautiful, 37 23.5 excellent
perfect, love it, very comfortable
Cool sneakers, but small, take a size bigger
The comfiest shoes I have ever bought. I love them that much I’ve bought 4 pairs. Highly recommend
Comfortable soft to the touch, the sole equally feels soft. The shipping was fast and without any damage
Thank you, I received the product and the shoes are very good and light! Thank you very much for the business!
Sneakers are very light as a fur. On the leg look neat. I liked it. True, they are unlikely to be worn for a long time, but for this money it is quite normal and you can order new ones.
They are as they appear in the photos to go for a phenomenal walk
They are lightweight and super comfy. Size down though. Not good for long walks but good for quick errands. Don’t step on any nails or hard objects. They will definitely go through
I like it soft, light, comfortable order 2 pairs
I had already bought them so I bought them again they are comfortable and they last
Very cool recommend to everyone.👍👍👍
The product fits the description perfectly. Great pricing & recommending this seller.
Very nice textile summer shoes. They keep the size well. Very comfortable. I recommend
Great seller, Great product and a very fast delivery. Thank you
perfekt
Very nice, these look great 🤩
Super🥰Pidichley)))) I recommend❤️
good to go
Rozmir pidishov, yakiste is normal
What a good product excellent quality I charm
The sneakers are as in the photo and super light. I just didn't like the exaggerated white color. Delivery was very fast.