We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great quality love it and highly recommend it.
Amazing!! Too nice good quality
Identical to that of Zara I am a fan !!!
Beautiful I recommend you!!!!!!!!
Love it!
Sends very slow, plus at least 1 me to receive the jacket…
Parfait
A ten-year-old girl wants to know what life was like before her father, Will Hayes, got married. Will recalls his past as an idealistic young man interested in politics and also tells him about three women to whom he Awards false names. Seen Add to my list More information He's Just Not That Into You 2009 film Canonisimeeee❤️❤️❤️❤️❤️
Item received in perfect condition and according to the photos. I recommend, especially plus the item is of very good quality
Coat with amazing quality!!!! I recommend
Exactly the same as zara I recommend
Perfect size and material. Absolutely love it, worth it don’t hesitate to buy
Very nice piece, I recommend the amazing quality very hot, it's really the same as that of the zarz
Beautiful! The same as that of Zara quality 10/10 and keeps warm
the arm length is a bit short but it’s really nice. love the material it feels luxurious.
Top
Very very nice and the pass shape is also good and K am super happy that it has come so fast in the quality is top
Super slow delivery seller reply you every 3 weeks disappointing while the product is quality
Beautiful really nothing to say the same as zara in plus beautiful it fits warm very good quality very thick
Super style, keeps warm, gorgeous color like Zara. I love this look that blends chic and comfort!”
Very surprise, good quality, thick material.
Falls very nice, is long at the back and a bit shorter at the front. The color is a bit lighter than in the photo but very nice
Very nice jacket, to recommend
I got a very high quality lattice, very beautiful, just like in the picture, I liked it very, to the right extent, very pleased, thank you very much
Super! Good quality. Unfortunately, the sleeves are a bit short but that doesn't bother me.