We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
delivery was fast and the item was great. The seller was very helpful and timely. I will definitely be using this seller again. The selection was sufficient, I have no regrets. The prices were unmatched compared to similar sellers. I cant wait to put this to use, as I. confident it will be perfect for my project. I recommend anyone else looking to complete a project use this seller as well. I was surprised by how quickly the item arrived. additionally, the packaging was more than enough to keep it from getting damaged in the mail. it showed up completely undamaged and in perfect working order. I was initially concerned that it would arrive damaged or incomplete, but I was delighted to see that it was not.
The size is very big but it's comfortable, warm and roomy
Product as described, very well made, I recommend
Very nice and warm
Excelente
Megfelelő
I arrived quickly in Mexico a week later the medisa arrived well
The goods arrived 10 days before the bottom size, took 1 size larger than usual, just fit well. Well packed. I advise the seller.
The jacket was delivered on time. The color is paler than in the photo. Overall I liked it. Of course the jacket is short-lived, but for this money it suits me quite well. In size: I wear a European 38, I took an L-I could take an oversized XL, (I prefer) Product recommended
Jacket flying, soft, pleasantly downy, quite voluminous, which makes it very comfortable to wear, will be very useful and comfortable for autumn winter walks. Mild, pastel colors.
Chic, but a little thinner fabric.
Everything is great👍I am very satisfied
It's rather a sweatshirt, not a jacket.
Poor quality zipper and pockets placed in the wrong place.
polecam
Everything best👍
Merci Bon produces
Unfortunately, the original does not correspond to the photo from the sale offer. She is much too small and too thin, without food. Put them on as a sweater, maybe, but it's not a winter jacket. I had already wondered since she was so cheap. Please give a little more detailed description.
I really liked the speed of delivery I'm happy
Shvidka delivery, as a norm, all super
Pretty good quality for what one of these sites expects
My family liked beautiful jacket
Super cuddly jacket. Top price performance. Clear buy recommendation.
Very small I just object to the zipper is of poor quality
Everything fit the truth was a size bigger I had to order and so the class