We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
it was really tight
Ilike it I need another
The truth is a very good app; Very good products, good quality everything, I invite you to buy hehehehehe
A beautiful dress. Ordered various alts
Haunted
I arrive very well only that the size comes very small, the model is very cute the fabric is fresh I loved
The fabric is beautiful fresh the price is amazing I bought several sizes because I loved the very fast delivery time recommended
I liked so much that I bought several in different sizes highly recommended the excellent price very fast delivery fresh fabric
It arrives on time, and it is what I ordered. It's definitely as pink as it needs to be. This will look great for the cosplay I'm working on. Thanks!
love the color and fits perfct
beautiful
Very nice, be a bit transparent but it is great fascinated me, it has a very pleasant fall, with a background the flight of the skirt is marked more, highly recommended because it also arrived very quickly and well packaged.
Yaskravish photo
Fits perfectly, looks exactly as pictured and I can’t wait for next spring to wear it
love it and color is so pretty
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Jet lag not yet unpacked and washed... That color is the same as the picture, but I hope he has a good fit... 2 Other Dresses of this model were too big or too small
good dress
Received in the announced Times, delighted, its color pink candy appealed to me straight away, very exciting I tried it, I put an iron shot in it and it is necessary. The dress at a very pleasant top for the breasts, the stockings is very full and a bit long for my taste. For the price it's okay, the material is quality and very pleasant to wear and touch!! A pacing at the couturier and it is perfect for the indoor warm
It's absolutely gorgeous! A bit thinner than I like but a slip fixes that in an instant!!! So cute!!!!
pretty my daughter loves it
Very nice the size that fart was exact, very good fall, I love it I recommend it. The super soft fabric. Arrived in the indicated time and well sealed.
I arrived before the date, the price super, the color is a little different or I thought it was red, the medium pedi size and I just stay, generally I liked
Dress sensational very pleasant material. It goes very nicely. Suitable for different occasions. Take your size if you want to fit, with bigger bust size more
Hi, I received the order today in the afternoon, it arrived in the indicated time, it looks good it was perfect the color is as in the photo, I am satisfied with you, greetings to the seller