We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cute as ever
These shoes are amazing!!! My daughter wore them on the beach and submerged them in the ocean, and they didn't have any issues. They're well made and adorable, and she absolutely loves them. On a flight, she was entertained for about 30 minutes just getting them to light up and had all of the passengers nearby laughing and having a great time!!
seems like good quality and the print is very nice
Excellent Product, I love, very handsome, comfortable with very good quality, I recommend 100*100
They are low-toned to the color you see in the photo but very comfortable easy to use my daughter liked more for the lights
Arrived well packed, hope the right size
Nice
Beautiful
The shoes are nice. I recommend.
I really liked super cute
bom
Looks good like the picture. Delivered quickly. Happy with it!
Super pretty the little one fell in love
My daughter is delighted very light good quality price ratio
Live these they work amd fit great
Very cute
so happy with them.
Sami on Sobi rovivki Dobi I fny. Ale I don't know, as well as acrobatic tricks I got rocity in them my 1.5-rich ditina, they were blitzes. Tse diniy and dovol wagomiy mnus. Blister tight: with a strong stream-so, with just a big one.
I loved they are beautiful
Don't hesitate to buy, they are very beautiful, they arrived very well in their size my daughter is 1.4 months, I asked you 25 Internal are 16cm external with the sole are 18 I loved I was afraid they came small but no, they are very comfortable
Precious. My daughter has loved it. The measures are well indicated.
Very good
Fast delivery, very good product and quality, great cost benefit
Garni high-tech, tailoring. Whipladayu yak in the photo. Donka in capture
They came a little wrinkled from the orange part, but they are cute