We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful shoes are perfect for me really liked The girl is a year old and ten months, I ordered one size more than she wears. And it's bull.
As beautiful as a picture.đđĽ°
100% recommendâ¤ď¸â¨â¨â¤ď¸â¨
Beautiful tennis, well made perfect details love
Beautiful
Beautiful, nothing to say, is the same as the photo, it takes nothing to arrive
so cute. great little trainers. my granddaughter loves them.
Super happy with the purchase I loved the material besides that yego super fast happy I recommend it
I was blown away with the quality of these sneakers! There look exactly as pictured!
Super cute! Love them!! They are a great size and fit perfectly
I love you
Very beautiful and very related to the pictures đâ¤ď¸â¤ď¸
Large size Really pretty
Item is neat as described and delivered on time
Super cute and light exactly what you describe and see in the photo, you have to ask for 2 more sizes since they are small, example my baby fit 24 and they fit size 26, super I recommend, when buying guide me by the centimeters it is easier
Top quality
Very nice!
Beautiful shoes with beautiful color
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Just beautiful They were very beautiful to my girl
Amazing
Very nice the only bad thing that came without a box the package and they come crushed stockings... The rest all good
Arrived very quickly and very beautiful I recommend them
They are very cute my daughter does not want to take them awayđ
Very nice, good material, same color as picture, good quality soleđ