We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cute! They dent easily but that’s to be expected for their price. The bears are adorable. Seem to be around a 5/6 in US sizing but it’s hard to be exact since brands vary so much in sizing.
Beautiful
The great for the
The shoes are very nice but they are small I need size 24
Very nice good quality
They are beautiful! I think I was wrong size but they are great! Graciasssssssssdsssssssssssssss
Nice shoes
Fast delivery the tennis is very beautiful the quality is good liked.
Very beautiful only they are like very hard
very very nice i like it ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
Piece like the description very well packed I bought a bigger number and everything came flawless perfect material great and it is very worth I recommend and I will buy it again
omg the sneakers look so good just like the photos my son love it
The number is exact, so far everything perfect has reached me in excellent conditions😊Thank you very much🫂
The shoe is very beautiful and arrived before the expected time.
nice quality
The best of my shopping beautiful slippers, soft touch quality, soft rubber plant I loved and arrived on time
Waooo very pretty shoes for Knife twins I took a size of plus 23 instead of 22 and it's perfect👍👍🏻👍🏻👍🏻👍👍👍
Lovely Are too soft for bb Congratulations to the seller
I loved the shoes, they are firm, thick, good breasts, they look good material, the order arrived quickly. The only thing is that I had a little detail, which is seen in the last of my photos.
I loved it, good size
Well, at least for the little person who bought them, he liked them a lot. They are already a little dirty but they are easily cleaned and details only with the sole that does not look very comfortable
Excellent quality and the product received is equal to the one published