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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great quality. I love
Shoes in good condition and according to the image. Well packed and well arrived. And very fast delivery time.
Everything went, it was a big delivery, tizhdin. Blue Duge matched. Rozmyrna spitka
Ktir sweet and comfortable and my children beloved Ktir and thanked for the sweet and sure it was a sweet experience that I bought from you
Fast delivery and came well packed, shoes are very nice and flexible, wear very well and the Child N complains.
Beautiful, comfortable and well finished.
Very good quality, size 22 and 23 insole is 14 cm (same??), but the length of the sneaker is 23 larger; for 1,2 years, 13 cm foot fit size 22
The sneaker is beautiful, light and stylish! But it's small shape, good to ask for two numbers more OK At all the right good quality and arrived in the meadow.
Super good thank youđ
Of good quality and arrived before the established date. I recommend it
I am fascinated I bought them for my 3-year-old nephew and they adjusted him very well, they are easy to put on and super comfortable. 10/10
Good. Quality and my son love it.đđž
Perfect my son pants 26 and ordered 29 served perfect
Shoes very comfortable, soft, well matched, colors well colored. The little one goes without a break. Good purchase and the price extra.
Perfect, I have already bought more times, they are respectful, flexible, beautiful and good price
Very comfortable shoes, it's the second pair I buy!
Indooo. Comfortable of more. Ameiiii for my filga
Boots revelation is our third pair each in a different color. I recommend
perfect
great product for the price, accurate size
They are the same as the description, my Son says they are very comfortable
Arrived in 7 days, it seems to me that they are of good quality at a very good price, they are soft inside the template is simple and when you remove it you can see how it is stuck and the strings of the shoe but it does not hurt at all, my son doesn't take them away, he loved them (that's why they look dirty).
Just in the picture! Fast delivery to Israel small dimensions but very beautiful lock!!
Apparently there is a variable in the numbers they handle, it is the second pair they ask for and this time they came out very small. The product looks good even though I missed the numbering.
Shoes solid, very nice made look better than in the pictures, fast delivery. I recommend the product and the seller. Thank you.