Product details
Product details
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
1.77m 72kg took xl fits perfect even with few layers of clothing underneath, l will fit as well
Fulfill what promises, I am satisfied
I measure 1m70 size l a little slightly large
Cool trench, I like it. I look certainly like 4mo in general, but fine. 170 fit well in size for growth, came in less than 10 days. Yes, such a scoreboard to scare people, sorrow
Arrived fast and looks good for your price
The item is good for summer lovely collection raincoat windbreaker from + 10 to + 20
not that bad, its quite thin though
I took the size 3XL, it was kind of tight on the shoulder but otherwise it is a great product, identical to the ad, perfect for cosplays or for the cold.
I ordered an XL, but my son turned out to be big, they gave it to my brother. For this price excellent quality, so I re-ordered M. Son satisfied)
It was a gift for my partner and he loved it. Arrived one size larger than what you order (2 Xl) but I fit you much better than the size you order (1 Xl). The fabric is not as thick or as thin, it is perfect for a climate not as cold as it required. I certainly recommend it
Quality price, good product.
10/10
Super trench
The cloak is good. Shipping📦Fast, the packaging is good. Corresponds to the description and photo. Thin of course, but looks good. Sewn well, buttons in place. The lining is good. Thank the seller and recommend
Quality: great, good fabric Cost benefit: high Delivery Time: arrived before the deadline Size: XL, according to weight
Chic
Very nice and comfortable I arrived before the estimated time
It genuinely wasn’t too bad, the material is evidently cheap and it didn’t fit too well and I’ll be entirely honest. I’m not satisfied. But you get what you pay for.
You shall not eat, among all things that swarm upon the earth, anything that crawls on its belly, or anything that walks on fours, or anything that has many legs; for they are an abomination.
I love EXELENTE. The time to resisitate it, more or less. It is fresh for spring and sun protection. I SUPER recommend it! Do you have suits 3 pieces? .. Thank you recommended I will continue to buy you
I can wear it comfortably in the fall
Exactly like in photo! it fits amazingly and is extremely comfortable. it arrived really quickly, very satisfied
Very happy with the product and the speed of shipping!
I RECOMMEND IF YOU WANNA DO AN N COSPLAY ‼️‼️‼️ (the material is great, it’s comfy, although they didn’t have a smaller size M is a great size for the 156 cm out there ❗️)
It was too big for him, but I suppose it's why I didn't ask for the size, but with the belt it didn't show much, so it fits well, arrived on time and everything in good condition