We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Jacket thick fully lined, even at the sleeves, size very well. And for once, no problem with the private package delivery person who has found my box to letters.
As the description the size is perfect and the pocket is firm...
Fitsbvery well, accurate measurements, warm and very much thick and delicoous nice colour and i love it
Size was bigger than I imagined. Fluffy tho.
Very good quality. The man is happy. Recommended product.
The sweatshirt as pictured for autumn and spring will go. The size XL is 1.76 just right. home delivery in Latvia 2 weeks. thank you and good luck.
very happy with my purchase and seller would recommend this product and seller
Perfect vest and very warm. I'm gonna order another one for my girl.
The product meets the need, however it is a little thin. The size was ideal, I bought m.
I just received it, it is light and warm, good quality, thanks to the seller
Good fabric inside and outside, but by the ad measures it was small, I will sell. Buy 2 numbers more.
AWESOME JACKET. VERY IMPRESSED. WILL MOST CERTAINLY BUY ANOTHER DIFFERENT COLOUR OF COURSE. GOES WELL WITH TRACK SUIT PANTS. HIGHLY RECOMMEND AND THE QUALITY LOOKS AND FEELS GREAT. THANKING YOU. CAN EVEN WEAR CASUALLY WITH A PAIR OF JEANS.
Excellent Product recommend. Very good fabric, it really warms up ..
Beautiful blouse and heats very well very cute inside I loved. Super Indico
Product of. Good quality, fast delivery product came well packed
I really liked very good cost and benefit finishing and it is beautiful
Very good, small, ideal size! I have 1.83 height and 105 kg
I was just a little short in my sleeve, but it is very warm and you only need to wear a T-shirt underneath
good hoodie rather warm as top layer in NZ with thermals and t-shirt underneath I'm usually a medium size. but went for large and it fits okay should have gone medium as size would have been better fitting.
Very good product! I liked it quite a lot, I am waiting to arrive another model I bought
Very beautiful and heats up
Not yet used, but it looks good quality and seems to be very hot!
Very hot
Good fit for 1.75m tall male, athletic build. Feels quite warm and is generally a good fit all round
Very good quality, very warm. The size of it is large but it follows the right measurements that is in the ad, it would be possible for me to get even smaller so it was comfortable, not too big and not too small... Only negative point is that it came with a strong smell, but washing already passes, the amount I paid was worth a lot and the delivery was super fast.