We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good quality, perfect fit. Above expectations!
⭐️⭐️⭐️⭐️⭐️
Received in good condition and size is ok
Nice sweater, good fit. Really nice fabric. Quality above expectations.
I will summarize in a word "spectacular"
All very well
Beautiful very comfortable and warm swetters, the purchase of 2 XXL, 1.73 and weight 75 were perfect
The items arrived in 7 days. The packaging is ok. The material of the items is good.
Good quality, it arrived according to the specifications and my order.
Gostei bastante!
Very satisfied and recommend
Beautiful
As described, ask for a size more than normal (2 if you are a little strong, but with one I think it is worth)
It is good quality and beautiful
Basic blouse and suitable for autumn or light cold.
I'm 1.88m tall and 95kg and I bought an XXXL and it served well. The color came wrong, I expected a dark gray and a light gray came but it's okay. The Sueter is beautiful and comfortable, it seems to heat up well but not for a very intense cold (less than 10 °C) which was what I expected, but it was more my fault because it was not what the ad promised and everything is fine. The purchase arrived very fast because the forecast would be 29/07 and arrived today 19/07.
Quality cotton cold mesh. Well finished. 3XL was perfect for 1,73 and 85kg.
I bought it thinking that the quality would not be so good because of the price, but the product surprised me. The sweater is not so thick, but quality is very good for the price, recommend! GG size usage in Brazil
And
I found XL small, I will buy xll
Top
Good
Excellent elasticity of the garment and at an aesthetic level, is what is shown in images.
Product surprised me by the quality.
The fabric is not too thick, more is good looking