We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Item is smaller
It is the second time that I buy a garment with you and it never ceases to amaze me the quality of your products, they are true to the size and as shown in the image, I will continue shopping with you and recommend you to whoever I can, congratulations!!
1.80 measure, weight 87 In Mexico I am 32 and I ordered XXL xq was the one that best suited in the size guide, e. Big Cheese, I will order a smaller size and I hope that if I stayed In general I was surprised that the fabric if it is thick, the seams somewhat wrong but for the price it is great
1.69m measure Weight 62kg My waist 84cm The pants were perfect in height and waist. The waist does not squeeze. Slightly loose. I asked for size M. Quality nice. I recommend it for the price.
Good product
I wear 32 inches, but it's a good size.
I bought 3 trousers of Caayu. Different type but all the same quality and that is perfect. The size 29 that I buy is about the same as a 30/30 European size. This will not be the last I will buy. Thumbs up fort this pants đź‘Ťđź‘Ťđź‘Ťđź‘Ťđź‘Ť
Good quality
The pants are very good. Quality tailoring. Delivery to Ukraine is fast. I recommend both the product and the seller
Good fabric, but a little different in size
The pants are perfect for 1.63 and 70 kilos size S I stay just❤️ More than happy with the purchase
Very good seller
Garni shtandi shvidka delivery. Zrist 172, VAGA 85 kg. Rozmir bylshe Bulo brothers, ale PIDE) Garna yakist.
Surprised by the quality, good size. Perfect
Looks okay
Bog
Your pants are all right.
Okay
All praise , as soon as you take this pants you feel the quality , excellent product , shipped pretty fast đź‘Ť
Fits good, material is nice, the front flaps aren’t pockets, decent value, shipping was super fast, arrived 2 days earlier than expected. Would recommend
Height 185 weight 85 size 3XL fit. I recommend it.
Newcomers for two tizhni, all yak in the photo, daughter