We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The order has been announced. Everything is good, light on this very thing is now like a demand. For such a penny hum. Shop and seller recommend. I'm getting used to it.
The shoes are very good and comfortable, the fabric is thick, they fit very well, they look good, with good colors, I recommend the seller
It took more than a month to arrive, they were not too big, they are beautiful but when you ask for 2 numbers more small if you ask for Mexico
The fabric looks great by the paid price is an excellent product in my opinion recommended
Photo-compliant Veio
Very comfortable and light, exelent to go for a walk or be at home comfortably recommend the seller
nice product
Very good shoes
A product quite well and very warm, the odors and the quality is equal to the publication, a product 100% recommended together with the seller
They are thin fabric good for walking or walking at home are light and comfortable I recommend measuring the size very well because they are thin and your exact size will be more comfortable
These tennis shoes are delighted to my husband and son, they are of good quality, light and last a long time at a very low price, I recommend them a lot, we will continue to ask for them They use #7 in Mexico and ask for #44
Binn completely satisfied
I liked the tennis shoes very much, and they arrived within the estimated time, I recommend the product and the seller
they are very soft and confortable I hope the glue is strong so they last at least one summer
Delivered within 10 DGN. Sitting fantastic. Own size ordered. You don't feel you have shoes on
Very nice, exact size, good quality, and I get there before the date
They are very light and feel of a medium quality but if they are very comfortable
Very good product we checked the size chart in inches of the seller and everything went well, the product hard 10 days of waiting.
Light but for the price paid are OK
Are very nice of good quality Excellent buy quality and price
For its price I can not order more, they are price-quality tennis. It feels so soft, now you just need to check the durability.
Excellent purchase thank you
For the cost is what I expected, they look good quality and not so basic. The material from which they are made looks resistant. I'm No. 7 in Mexico and I asked for 42 and they were perfect. Arrived well before the indicated date.
This is not the first time to work with cool light sneakers
I arrived very quickly, 10 days before the date, the parcel of J & T very satisfactory, yesterday at customs and now at my home. As in the description, very nice, they are for gift.