We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Garni sneakers. Rozmyrna Sitka Virna. On your foot 22.5 cm. Took 37, there is a change of giants. There is a smell.
Super fast shipping, they came well packaged, they fit me perfect according to the size, and they feel good quality and very comfortable! I love them!
Are beautiful! High-rise and super light, very good quality! I am 24cm standing (7, 38) and I asked for the 39 as advised in the comments and they were right, they were perfect👌🏻, Ask for a larger number of your size so that they fit😉👍🏻.....💯🥰👍🏻✨
They arrived very well, they are beautiful! I am 3.5 size from Mexico and I ordered 38 I was very comfortable the size for my size is very good. If he had asked me for 37 I would have been very fair and I was going to be hurting my fingers.
Beautiful as the photo, I ordered number 36 for my foot which is 21.5cm and it was a bit big so I recommend ordering your number as is
Had a tongue rebound unstitched. But nothing important. They seem good and they weigh nothing
Beautiful pairs of sneakers. Very good finish. Perfect packaging and delivery.
Very happy with the purchase, I am size 25 Mexican and I asked for a 39 that said in the description 24.5 cm the truth was I doubted that I would stay but if it fits perfectly, I completely recommend
I have really small feet (size 2.5 to 4 in US size due to arch), so I got size 34. They're a little tight with thicker socks, but otherwise perfect.
Light. On the SVII 36,5 I took 37 rozmir. They did it. Delivery at nimechchina 8 days.
Exact as in the photo, they look good quality and the size looked good
cute but very light and squishy i guess?? every time you take a step the soles flatten like they aren’t very thick.
It's really pretty and has the super chuncky look I was looking for. It's super cool and it arrived way earlier than expected. I highly recommend it if you're looking for a chuncky pair.
Everything super good and super nice shoes, I recommend them Taya super well☺️ Thank you
They are beautiful, super comfortable, I loved them!!! How suggestion should there be more tones, I already have black and now White😃
Super comfortable, fast shipping and exactly like the picture. They are very nice
I loved them, super beautiful and comfortable, arrived very well protected thanks to the seller for their attention and speed, I recommend it 10 of 10🥰
Cool lightweight sneakers (match the size grid) 24,5 this 39) is a little bit big but 5 millimeters, so it's almost perfect
The super good size adds a centimeter and looks very good for your price
Are exact to the description, very comfortable! At first it seems that they squeeze the foot a bit but after a couple of puts and some walks it widens and they become very comfortable, recommended!
I ordered them in 37, a size that usually suits me a bit big, but they arrived tighter than I thought. They are beautiful, but the fit certainly uncomfortable
I loved them, I had already ordered some before but from above they were made of fabric, and these that are plastic are easier to clean!♥️I recommend them 100%♥️They came to me super fast, like in 1 week and a half! I am size 3MX and I ordered the 36 and they were perfect!
Rozmyrna Sitka is correct, the product is like in the photo, you have a wide leg-that's it for you! Sneakers Seller recommend!
Very nice, high platforms☺️ I am a number 4 in Mexico I chose the 39 that would be a 4.5, they were very comfortable
M rosmir 38 ale i ordered 39 i i i n pidishov ^ ^ me i i will be here i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i Ale all the same good and darn that Uncle!