SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am a little bit disappointed it seems that I ask for pink and it arrived a little bit brown and wine color. I didn’t expect it was the right color but it’s OK I guess.
I would have given it 5 stars but I was a bit disappointed at the length of it. The picture of the product shows that it is a longer pullover but overall I am happy with the product
Very small
The material is very soft and evenly sewn. Fast delivery, I recommend it warmly!
I'm doing 62kg and it's exactly the right size... So size really small considering that I took the maximum namely 5XL ....
love it! so pretty and warm!
Well received my sizes too small
excellent quality, warm and soft and 5xl was actually a 5xl. it's a great price for it too
I love it. The fabric is very soft and fits very well
Quite warm and comfy for home wear. I am using them as pajamas. They are warmer than I expected. But the size description is more for slimmer people.
Very Nice, the fabric stretches, if you want to ask for your size, they come wide, for the cold it is perfect
Fabric that stretches if mistreated peeero I put it on and heat well
Comfortable and warm without being overwhelming.
Very beautiful and warm I have taken the M and it is going well and I have a size 42 from Spain.
I think that to go to the house it is well it weighs little and it is warm, as to go out to the street i do not see it anymore pulling a size dressing gown they give well.
Very cute and warm
Take one I have two sizes more. X the rest is all perfect.
Perfect very good item. Take 3 to 4 size more than its size. Otherwise super fast and neat delivery thank you
It is the second that I buy because it is soft or it weighs nothing heats well but as a jacket inside the house to go out to the street I would not wear it.
Cool robe, warm and beautiful👍, Pocha, tsyna is still curled😐, Yakshchi for the first time, brothers Sobi such, then take two and lead more, rosmiri🤗
Good quality, you put it on and it warms you up
All good, arrived earlier than expected
I imagined her thicker but she still fulfills her function, she is warm and comfortable.
Quality is on average. It is good but does not stand out. It is design comes reduced. I liked the wooden buttons :)
The size is reduced, I am M but I bought L waiting that it will be loose and it was fair, the material is of good quality, I liked it and it arrived a few days before the estimated date.