We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Normally and M now ordered an L but this one is a bit big. Further and fine warm pants
Good quality, same as on photo, very quick delivery 7 days
Warm and great price. If the sheepskin, the interior were dark, it would still be better!
Very good
very warm!!! soft and nice material, fits perfectly, but in a couple of days of using in knee area the upper layer of fabric separated from lower layer which is not a big problem, it does not look nor feel worse now but I assume these pants will serve not more than 1 season.
Very comfortable
The pants are very comfortable and warm. I would say that I could have taken even one size less. Otherwise, as the description.
Class pants. Rozmir L pidyshov ydially at 68-os93 TZR 168 cm. Shvi do not squeak it (div. photo), ale zaggal sewn everything. Hotila is more brown, ale, sorry, the goods are sold out.
93 cm waist and 102 cm hip set well. thin stretch polyester on top, there is something fur inside. look good.
Very quickly arrived, leggings the same as the photo, very satisfied
Good quality, but they are very short, I am 155 and they do not cover my ankle.
Too nice to wear. Provide for a larger size. I advise him
They are very comfortable and hot. I am very happy
Comfy, stretchy, warm, absolutely brilliant.
Are fat and for the perfect winter. Fit well and do not fall out of the waist.
Good price-quality ratio, warm and hairy, it remains to be seen how long it lasts
muy bien
They feel very good, they are not very chubby, but they are warm and elastic.
Size that corresponds to S! I recommend because it is warm, it is perfect for winter!
Bit too big but very warm
Comfortable