We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
. Perfect, size, colors and material ok. Corresponds to the description. And to the photos. Looks comfortable and resistant
Very comfortable and of good quality, they give quite a lot of size with respect to other models. Comfortable. To go for a walk with the dog in complete comfort
They're small. Plumber's cleavage abounds. The fabric is soft though.
way too small
THANK you seller loving this material definitely cotton
They arrived in good condition, even though it is raining, they still delivered them and it means that even with the adversities of the weather they comply very wellđ
The design is a little twisted, they are fine for the price
Way too small! Packing says fits 85 to 110 lbs. Size up to fit. Will give to daughter.
Good, came a bit small but it's okay, the fabric is good, loved the gray, it's different from the black, I'd ask for more.
As I said like the material problem is way too small ordered one size larger than what I wear. This is super tiny. You better off ordering 2 to 3 sizes larger than you wear if you want them to actually fit and your US citizen. Only putting down a five for communication because I donât know how to communicate with the store trying to deal with LA Xpress unsuccessfully to return these items.
The briefs are of very good quality, I am very happy to order again. Very good underwear for little money. I advise everyone. the delivery was very fast.
Size L a little small, but very cuteâ€ïž
I hope they are good for me, they have to go through the washing machine first. Thank youđ©·đ€đ©”
Correct material. Slight difference in size on a breds. Size corresponds to the description. A little slow on delivery.
These do not fit so size up from what you really wear
My butt is to big for theseđ but theyâre kinda comfortable
Very cute the only bad thing you have to buy a bigger size
nicely made... too small
Super soft fabric size L is a size M but I loved the color is true to the photos
Excellent item and great seller
lindo
Little small size for medium.
Fast delivery, pleasant to the touch ..... Pleasant surprise ..... Size question we'll see plus late
I love
Not what I like. Picture is deceiving