We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The parcel arrived quickly, corresponding to the photo and quantity. The quality is good. Fine synthetics. Sewn well. The elastic band is good. Take a size bigger! I recommend and thank the seller.
Amazing
very comfortable and good quality
Compliant product, with FASHION lettering, right fit but it is not slim as a model, it is very wide, thin material.
Goods of Shvidko's priyshov, quality of vidm, rozmir pidishov, for such a Tsina as many as three pieces. I will sell my little daughter. Seller recommend.
I haven't put them on yet but they are very good and little bars
Good cotton, second time I buy. All 3 b, I recommend
It looks very well made I recommend the seller received very well and very soon
Excellent I really liked you. I recommend them
Good panties. Big gusset, well sewn. I liked it.
Of excellent quality, only I ordered them size M and I think they make me small but they are very good!
Same as the picture, very nice fabric is soft, only the size looks small but stretch
The order arrived very quickly and was exactly what I expected. They are very nice and well made.
It is cotton fit well super comfortable I recommend
Just like in the photo. Good material. XL size that equals one M
The size is a little small but the material is quite good
Nice.
They are very beautiful
Very well perfect correct size L 3 units perfect👌
Run small but the fabric is good
Just like in the photo. Size L that would be one G. Good material.
Good quality Price, comfortable panties, although I expected them a little more collected🥰
These fit her great and good quality material
Thank you very much seller. I am very satisfied with the purchase. Quality wonderful product. All sizes fit perfectly. Sorry that the material is synthetic. I recommend the seller to cooperate.
These items arrived in a timely fashion. The seller demonstrated excellent customer service and fair trade practices.