We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Bien
lovely cotton. good size and cut. will buy again
Hello well received thank you to the seller
these are supposed to be a 3X not a 2X and they came in a 2X it kind of it but they kind of don't so they are somewhat okay
The very right size for me, very comfortable fabric, I recommend
Super product, very fast delivery, and amazing price for quality. Thanks to the seller!!
It's the second time I 've bought them. They are the ones I am most comfortable with. They are perfect and the size corresponds.
Super, minted for girsha😊😚😊😊
Perfect, everything fit. Received quickly
They came very fast but they are too big.
Great.. Nice material
Quality is good. Only to buy them 'in my regular size and I should buy them a larger size. But basically good. Buy
Thank you very much to the seller for the quality product. My re-order. My weight is 63 kg, 74-96. This size is perfect!!!
I order for the second time, I like the quality very much, it is very comfortable, the fit is neither high nor low, for size 44, I order, L. Shipping to Spanish 10 days as stated. Thanks seller, good product
I liked them very much. Look good quality. The order arrived very quickly. I highly recommend it thank you
I just found my panties, with rosmir I guessed, on the 114 It was wonderful, the temple landing, the yakisna rubber band and fabric, all OK.
Excellent underwear, it's a second time I'm masmina. Excellent quality metal is excellent and do not change shape or color in washable. The fabric is pleasant and rubber of the bottom is stable. I'm very pleased.
Really cute underwear! I made the order in July 11 and arrived today, the delivery time matches with my country's costums dates so I don't have any complaints on that I bought 6 in M size according to my measurements (waist= 69cm, hip=93cm, weight=53 kg) I haven't used them yet but I will add a comment about this after washing them, but so far the feel of fabric is really nice <3
I loved it! I have a hip 115 and the XXL was great, without curling or squeezing the belly, in Brazil I use GG/XL. Gets a little below the navel.
God material
I just have to say good about these underpants, love. It's already the 3 time I have to come because I love it. Super recommend
Patiko Gera kokybe
Bien
Received the parcel very quickly. I'm ordering for the second time. The quality is excellent and the size matches. I recommend the seller and the store.
Class