We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good
The handmade leather are very easy to use and will hold up for years to come. This is an affordable and inspiring set
Good quality product. Arrived fast. Quantity delivered as AD. I tested each clasp and they are working well. I recommend
The quantity is consistent, the colors are varied, the quality is excellent!
Like it, as in the photo. Thank you.
Neat cords. Thank you for the quality product.
Thank you, great products!
The quality is great!😊
Arrive fast, good quality
arrived before advised..very pleased this is a return purchase from this store. will ordered again I future
pretty colors
Very good quality the long is very good arrived very fast Thanks
Work great just what I expected
There are quite a few for the price are exelent already go twice I order and all good with the seller I recommend
It is smaller than I thought. Complete 20 pieces and it fits the description perfectly. The shipping and delivery was fast too. I definitely recommend the seller.
As the description is great the material
Excellent Product, good quality, same as description, finished neat, excellent service and fast delivery
20 pieces, correct. I appreciate the shipping, store and seller.
Equal to photo Quality nice Fast shipping I recommend
Cute
Thank you saleswoman I arrived quickly and how you are in the photo is recommended
Arrived well, the order is as requested.
Excellent, recommend. Thanks to the seller.
Very good quality the truth, I was honestly surprised by the quality, it is very soft and it shows that it is something new.
All colored, black and brown No, bright. Thank you.