We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great quality and the same colors, I measured the feet in the Centimeter and supplied a large, gimmed height.
In love is little. What beauty of shoes, they are very well made. And super soft for the little ones, their squad is super comfortable.
Delivered in 8 days and was very happy to receive the shoes as they are of great quality and look even better than the picture. Normally I would judge whether a shoe is good or not by the stitching and the sole. Luckily these shoes perform well in both areas, the stitching looks sturdy and delicate and the soles are soft while still being able to provide plenty of support, which is great for kids' feet. I'm very happy with them.
Exele you quality, they are very comfortable, my son liked them a lot, so much so that they are his favorites. I will certainly continue to buy in Ali Express. Very good price, I got fast and well packed.
The best shoes are cute I will buy again the size is correct
Very nice details are well made I loved it for the price are 10/10
Beautiful sneakers
They arrived Super soon, they are very beautiful and comfortable.
Woo!! I like the shoes. It's true to size, and a very beautiful one for my baby boy. Its of a very good quality. Thanks a lot and I'm ordering again soon
It is the second time that I order this pair of tennis shoes, I really like the model and they are well made, they are comfortable, they arrived in about 15 days, at a super price
All yak in the inventory, carefully glued. On the leg 16 cm Kt small stock. Came to the declared term. Recommend👍🏻
Perfect! Great quality. My son uses 24 in Brazil, I bought the 26 and it was just a little big
Light, soft, the quality is pretty good. I ordered 29 for my son size 27, it turned out to be a little large, 1,5 cm stock. For this money Super
Good quality shoes, maybe the insole is the least quality, otherwise finished with many details and super good price! And also with gift… I love