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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Garna jacket! Ale I look up for 5 x. I will give a Comus from relatives
The jacket is too small
very nice, double face !
Very small.
Excellent
Take two sizes bigger
Quality and well finished material
I loved it, it's fresh fabric, colors equal to photo
This Jacket, small ones fall out. Better order a size large
its okay except a little small in size
Bueno
Is very shula, I loved it
I didn't like the black double-sided. As the fabric is beige, it seems to me that the inner face would be brown. Should be careful to request that choice! In addition, it has pockets without clasp, which facilitates the loss of stored items.
The size is small than the size label
Very good quality clothing... practices the idea of being able to wear it in color according to our mood or the weather of the day. Comfortable size is perfect… we are comfortable everywhere with…
Great product, I have 1.81 and 107 kg. size XX5 served well. I'll buy other colors.
Good quality
Same as the sale photo are very good quality for the price we have already ordered two are for Spring Autumn thank you
I liked the jacket and came almost on time. For height 170 cm. And 54 size fit well. I liked the material, color, style and tailoring. Thank you!
Good cute but small and fast delivery
Lovely and quality jacket you can wear both sides
Smaller than advertised, small poaches, low quality zip
The length of the arm is slightly shorter than normal.
Item actual size measurements not corresponding to those indicated on website ie smaller than what I requested for.. Supplier did not respond to my request for guidance on suitable size for me despite providing my actual dimensions.