We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It comes a little small size if I had asked for a size more would have given me perfect .. but very good quality if I like
It has a musty smell, and it's big, really now I didn't hit the size, it's like two sizes bigger
Very good if I like it very much complies with what is published on the page thank you seller I recommend thank you for the shipment I arrived on time
It is beautiful I wish it had bigger, I bought it for my girl for cold days
I already go 3 what I buy I like a lot I recommend them👍
Good quality only I stay very big waist and short legs The hip measurement if it is the one mentioned
A little bit small but still fits me. the delivery is fast.
Very nice Excellent size all perfect and very warm
The product quality is super good, as you see in photo and the size fits the desired size.
Well in size and cut, feel warm
I loved very good quality I am 9 Mexican and I ordered 31 but for the next time I will order a 30, very good quality.
They are super and there are two that I buy but I don't know my size. I went for the size chart I bought 32 first and I got two size big now I bought 31 and it's just as big is as for size 36 and I am size 9
Perfect, I am a size 11 and it suited me very well
Excellent, equal to the picture, super soft lining👌🏻10 of 10
As it comes in the description
Normal. Shvidko came.
Suuuuuper! Warm and dress well! For me comes a wide little the good thing is that I asked for a size less
It is very nice, the quality is good, I stay a little big, but it is comfortable, I recommend it
Unfortunately the big did not suit me, but even pants are very good!
The delivery is very fast, the quality is average, they are small.
Perfect fit
It arrived in perfect condition and the fit is okay
I ordered size 31, size in Mexico I am size 7, based on the comments. But I'm staying big, one size less would have been nice
It arrived 3 days late was not all together in the same package but overall the quality is very good as it described. Fast shipment and delivery. Will order more in the future.
I will to try for winter cold 🧥.