We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
This father, my charm is super warm, comfortable and beautiful design.
Usually they are M-G and I ordered the larger size 32, the waist if it fit me and the legs a little big, but if it is plush and soft inside and in the back bags also brings lining
The pants are perfect but I was wrong in size and it was too big for me. I am a size three in Mexican size and I ordered a 28, I should have ordered a 26. I will order again because if I recommend it and it does not stretch so much
Same as the description and picture only I ordered the number 32, but it's like size 36 from Mexico
Warm for cold weather but run big on the waist.
Feels good just a little big but warm
It is thick and warm, although it was a little big on my waist.
I loved the pants, they suited Me very well and they feel very warm for the times when it is too cold and I have to leave my house, they are not as blue as the promotional image but they are still great, I will order more of other colors, excellent product and shipping was fast, Good purchase.
The lining is not so beautiful with the photos it is simpler and shorter hair but it is beautiful and very strech it does not notice that you are wearing such thick jeans and it does not feel stiff because of the thick but even comfortable and warm thank you
Arrived in time and shape Thank you good material fail one size but no problem this nice
I ordered size 30 according to the size chart but it is bigger than expected. The thread broke after only wore once. The pant itself is thick enough for winter.
Cool warm fur, great for winter. I ordered four pairs of pants from different stores and these were the warmest. A bit too low a pair of trousers for my big bottom, though, as it slides down a lot when sitting down and squatting, with my underwear being seen. On a daily basis, I prefer a high waist, and this is rather medium, just below the navel. The size is perfect-my hips are about 100cm, thigh circumference is about 57cm, my waist is 70 cm (but lower at the waist height of the pants 74cm). Fits size 30. If someone prefers the classic, average height of the state, I recommend it :)
The fabric very thick, warm, the color well. I liked buy 2 and exelente
Pants are nice and warm and also good in windy weather. Have ordered according to size table Gr 28 at 53kg 167cm hip 89cm. But it fits very tight and a bit short, a size bigger would have been more comfortable.
Well just the fabric is a bit rough
They are very beautiful but they were tight.
Of the waist a little big I am size 66 waist, I ordered a 30 because I was not sure that I would keep my hips because I am 104 of hips, this fantastic exactly like the color photo and everythingđź‘Śđź‘ŚOtherwise cool
Make sure you ordered two sizes bigger than your normal size! Overall good quality.
Very grateful for the exelent product
size not exactly as described
Looks great
Pritty
Runs big and the length is short
Jeans fabric is stiff, color is a dark blue and didn’t loose too much when washing. It is warm as inside the fleece/plush is really thick. The hole for the button wasn’t cut - I had to cut it by myself. I ordered a size 29, for hip 92cm they fit a bit loose on hip and waist. Length is to the ankle. Overall okay item, I am not super excited but it is warm.
They are Stretch so they are quite comfortable and warm