We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Pockets are too far from each other, and so the norms
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Super, great, my daughter liked the jeans. She has m size, took 2XL.
No need to take your size, it can be short, but it's not big
Pants look good. But I revealed a hole from the side, if you look at it almost imperceptibly. The fabric is lightweight, and quite thin (it suits me, it is comfortable).
It's not like it in a picture of me to be like it, 152 rozmir S. me to be like it
Not what I expected, you can see a few things. Not like the model
Pants for 44-46rozmir Ukrainian
Hood
The sizes are smaller, not like the description. However the characteristics of the pants are similar; It's cute. The shipment was fast.
Washing is not in as in the photo Thin
the crotch area is a bit long
Kolir is not such a yak in the photo, ale with rosmir all good
Great pants. I have 161 cm height and fits S size
Be aware of the waist at the waist, pass it narrow and from the thigh wide, although I take the same size but helmets larger than you
Jenci came quickly. Good quality. I will say right away that you need to order a size larger, otherwise you will be small. Very satisfied!
I like you very much, I advise you to just the best pants in the world
Parfait
The delivery arrived a week earlier, the same as in the picture, I recommend
The shop owner is sturdy, the pants are funny
Juste incroyable
Jensie class!
I like it very much
Super polecam
The length of legs is too small for a girl of 14 years old a 1m70/40 kg in size M it is too small.