Dear Customer :
Please choose the shoes size according to your foot length, NOT insole length.
If your feet is wide or thick, please choose a larger shoes size.
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If You foot length is23.0CM, You’d better choose size37.
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How to Measure Feet Length:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I loved the very beautiful and comfortable tennis, arrived before the deadline. Thank you. Thank you.
Perfect realy good i will see with time if its take long or not thank you my friends hope you arz doing well
5STARS, It's cute!!!
Shoes are perfect .. I didn't think I 'd like that... Their color is rare Look very comfortable. The girl will be passionate about it!!! !!!!!!
Everything is as described. Very satisfied
Wow! The first time this is, the sneakers in the photo are not as beautiful as in the hands! Pleasantly surprised! Recommend!
Excellent quality, light and very comfortable, super recommend
Bonito
Beautiful tennis shoes look good quality I hope they last long, delivery on time I recommend the seller
Very beautiful, comfortable we love.
It was not too big but it is very beautiful.
Comfortable, look very good. Hope will last a long time
I am very happy with your product and I highly recommend this magazine
Quality
I liked it, good quality
Good breathing light sneakers. I order for the baby for the second time in the summer. Unfortunately one pair is missing. Good value for money. In the photo shoes after two weeks of socks.
Arrived very quickly in a group package, the quality is excellent, the size is the same as the mesh. Seller recommend
Super cars, ale did not guess with rosemir😢Great. Won to blow. Delivery is super shvidka, it was 17.06, the 28.06 came to the day.
Precious and good quality. The product was well protected with pads so that the product will not be deformed during shipment. I asked for a larger size for autumn, they seem beautiful, they are made of fabric, a recommended product. My daughter has loved it, they are cool because they are made of cloth and hearts are open.
Very comfortable sneakers great finish my daughter loved very light and of great quality I did not expect so much quality for this low value
Cool, beautiful, light. The child is delighted. The delivery is fast.
The quality is not really cool👍👍👍Very beautiful and the fabric is thick, recommend🥳
Well ventilated and very good ^ ^ This is the price that arrived in the summer.
thank you
My daughter loved them, it looks very good in them thank you for everything I arrived super fast and in good condition