Dear Customer :
Please choose the shoes size according to your foot length, NOT insole length.
If your feet is wide or thick, please choose a larger shoes size.
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If You foot length is23.0CM, You’d better choose size37.
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How to Measure Feet Length:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Shoes are perfect .. I didn't think I 'd like that... Their color is rare Look very comfortable. The girl will be passionate about it!!! !!!!!!
Everything is as described. Very satisfied
Wow! The first time this is, the sneakers in the photo are not as beautiful as in the hands! Pleasantly surprised! Recommend!
Excellent quality, light and very comfortable, super recommend
Bonito
Beautiful tennis shoes look good quality I hope they last long, delivery on time I recommend the seller
Very beautiful, comfortable we love.
It was not too big but it is very beautiful.
Very nice😊Thanks for the delivery was quite fast😉
The wonderful product I loved! Cause 35 in Brazil, choose 37 of which Got a little baggy, next time I'll opt for 36. But Da to use quiet.
Cool sneakers, it's the second time I order
Compatible with photo
They are very beautiful and they are very well finished, for summer they are very cool
Same as in the photo, the quality is good.
Ordered the second time. Very good and comfortable
Very pretty. They look durable and comfortable. I recommend
just as shown and described.
Bonits and d good quality. Fast Delivery
Great trainers, size matches the table
I slanked 17.8 cm in the table, I sent it in fact 20 cm. It is not possible to wear it in the city of Rostov. Tsya pardon Duzhe Bula is not for good. The product is good.
Just like the photo, my daughter loves them
Very beautiful, light sneakers. I don't know yet in terms of size, but they look like they do. I recommend the store and the seller. Bring the desired products for the next purchase
Garna yakisty, super on the little dikhachy rovivki
Very good quality... Beautiful... exceeded my expectations...
Excellent quality the product, super recommend,