We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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As described, excellent quality-price, the measurement is as indicated, just take the foot measurement carefully and check the measurement list. It arrived quickly
Fast shipping, came in plastic packaging, but arrived in good condition. The size was as reported in the ad, I bought it to keep some leftover, and that's what I got. IndiCo
The wedges are good, the sole is elastic, wide in the finger area, it’s convenient to hope. I guess they run slightly small, because I took it with a margin, but put it on my son’s legs, and the margin is not very much there)) they quickly came to Mist Express
Quality ceds, size matches size grid
I have the color brown. Size 30. The insole here is 18 cm. The quality is very good, neat, pretty, soft. Wide, will not press. The mark is still big. So I don't wear it yet. More details in the olgapachos institution.
Excellent flexible and ergonomic product
The top is taking the second time bigger size price quality
Nice but sizes inaccurate
shoes of good quality, took on a 15cm leg, very large. stock turned out to be more than 1 cm
Beautiful quality. Soft sole and suitable for children. The tip is wide enough to fit the child's foot. Validated French standard. Thank you
I found it beautiful I recommend
Excellent product and excellent quality, seller 100% recommended, a great purchase option at a very good price
My favorite children's shoes. Beautiful, flexible, easy to put on, I recommend it. This is our colorful couple.
Agradable pero tamaños inexactos
El top está tomando la segunda vez el precio de tamaño más grande de calidad.
Me pareció muy bonito lo recomiendo
Excelente producto y excelente calidad, vendedor 100% recomendado, una gran opción de compra a un muy buen precio
Envío rápido, vino en envases de plástico, pero llegó en buenas condiciones. El tamaño era como se informó en el anuncio, lo compré para mantener algunas sobras, y eso es lo que obtuve. Indio