SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Only the box has arrived damaged but the product inside is perfect
lovely shoes thought little pricey buy my autstic son loves sonic
Very good contact with the seller! A son delighted with the shoes.
As in the photos super nice good material
Spectacular,👏🏽👏🏽👏🏽
Spectacular and with gemstone and ring gifts, the perfect birthday gift for my son.
Belle!
Amazing shoes
I am size 11 uk! Amazing! Wear them all the time. Definitely going to buy the Shadow version as well. Can officially say I run fast as f##k now. Everyone should own a pair
The shoes are hard to put even if it takes pride over time I advise to take a size above. The Emeralds provided are tiny and uninspiring
Although they are very basic in relation to the material, because it is a type of socket, it fulfills its function in relation to the image.
They fit fantastically and arrived in a pretty timely manner actually. Love them and can't wait to bring out this cosplay!!
Awesome item! Arrived early and fits just right!
Without too much beauty, my children really liked this product.
The sneakers are excellent, the insole is 28.5 cm. A little big unfortunately. Didn't communicate with the seller.
It's for my paten child. Even though it's 48-50 tall, they fit him as 46, i.e. a big cut. He doesn't want to pull you out anymore right now. And have slippers/pinks on them. Very gladly again.
Fits perfectly
Super comfortable and beautiful. I took the 39 despite carrying the 38 but they are slightly large, just put a sole and they are perfect. The seller also put me emeralds and rings even though I didn't choose the option, he was very kind!💙💙
They arrived perfect, they feel of a medium quality, but it is precisely what I expected, I love them, they arrived early and in good condition, I recommend them widely.
I am delighted with my purchase! My 5-year-old son was very happy. The shoes are of very good quality, the rings and mowers are beautiful. I recommend!
its a bit loose by the hole for the leg but it looks good
Everything arrived well and very fast
It arrived on time and fit perfectly for my smaller brother Birthday 🎂, no issues whatsoever and he loves it.
I bought size 8 for my 14 YO boy, it fits pretty well, and he loves it a lot
I loved them, comfortable, light and very flexible, for constant and daily use. Breathable too. I do not know if it was carelessness or charity of the seller but he included the gems and the rings as a detail, without Extra cost, because clearly I paid only for the pair of tennis. Fully recommended!