We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The sandals are cool, but they turned out to be too big for us. For 16 cm feet, size 26 is really big. Ordered size 24
I ordered according to the reviews but made a mistake, we have large gloves of 1 cm, the hard sole almost does not bend, I was expecting more, I’ll have to look for more, I’ll dare, maybe I’ll go to the garden with a blanket or the leg will rub out until summer
Very high quality
The sandals are cool, but very very large. The size chart does not match the one presented. Since the foot was taken at 16.9 with a small margin to increase my foot by summer. As a result, give me my leg, God forbid him fit normally in this sandal, I’m afraid by winter.
The sandals themselves are very good. I don't know what they base it on when they write that they run large. After reading the reviews, I took a size smaller. Girls, take your size, or better yet, go for a larger size. The child's foot is 13.8 cm, size 22 is just right.
Están muy linda 💕 🫶 y de muy buena calida
Geniales sandalias. Para un pie de 13.5 cm, pedí la talla 23, negro. Habrá crecimiento, todavía hay 0.8 cm de espacio. En un par de meses, creo que estará justo.
Las sandalias son geniales, pero muy, muy grandes. La tabla de tallas no coincide con la presentada. Ya que el pie fue tomado a las 16.9 con un pequeño margen para aumentar mi pie en verano. Como resultado, dame mi pierna, Dios prohíbe que se ajuste normalmente en esta sandalia, me temo que para el invierno.
Entrega rápida, coincide con la descripción, el tamaño encaja perfectamente.
excelente calidad resultó ser grande. Para una longitud de 17.5 pies, pedí la talla 30 según la tabla del vendedor.
Solo genial, pero... resultaron ser grandes. Para un pie de 15.5 cm, tomé 27 (con un poco extra). Pero es mejor comprar estas sandalias sin considerar el stock. De lo contrario, se balancearán mucho en la pierna. El vendedor es decente, respondió instantáneamente. Volveré a pedir por 25.
Genial, hago un pedido por segunda vez. 😍 😍 👍 👍
excelentes sandalias, pero después de leer las reseñas que dicen que son pequeñas, terminé comprando la talla incorrecta, son demasiado grandes para nosotros. compra según la talla.
Clase, con estilo cómodo, el segundo año que tomo, en tamaño, el color blanco se ve genial, con un niño.